WHO CAN PARTICIPATE?: All guests must be over 18 years old and have good self-care skills. Exceptional Adventures can accommodate persons with special needs such as sign language, special dietary restrictions, or visually impaired. Most tours can accommodate persons in wheelchairs, call for more information on accessibility. Although a medical examination is not required to participate, a one-page information sheet must be completed and submitted prior to participation. In addition, a 'Hold Harmless Agreement' must be signed and returned in order to participate.
AND MEDICAL COVERAGE AND SUPERVISION: Guests must have some type of medical coverage to participate. Exceptional Adventures offers 24-hour supervision with staff in guest’s rooms, or in the immediate area. Highly trained, caring volunteers are assigned to the same guests for the duration of each tour. Exceptional Adventures normally uses a one-to-four (1:4) staff-to-guest ratio.
MEDICATION: All of our employees are trained and certified in medication and insulin administration. Please pack all medications separately and in the original prescription bottles. They must be given to the tour coordinator upon arrival at your pick up point. Home visit sheets or notes listing time of dosage at home are most appreciated. Please send only the amount of medication needed for the tour, as we must count pills on a moving bus or plane. Guests requiring insulin injections must contact our office prior to registration to confirm arrangements. Medication in metal boxes or blister packs will not be accepted.
DRESS: Exceptional Adventures is committed to promoting a positive image of people with disabilities in the community. Please help by bringing guests to the tour clean and appropriately dressed and packed. This avoids embarrassment to the individual as well as to the group. Please pack only one suitcase. We recommend that guests use rolling luggage with a pull-up handle. (No carry-on luggage will be accepted.)
TRANSPORTATION: Exceptional Adventures uses luxury motor coaches equipped with restrooms and DVD players for our guest’s comfort and enjoyment. We offer multiple pick up points for your convenience. However, transportation to and from the pick up point is the responsibility of the guest or the responsible person(s).
IDENTIFICATION: All
guests on all tours are required to bring a state issued I.D. that must be
given to the Tour Coordinator during check in. Failure to do so will result in
the guest being sent home, without a refund. On tours leaving the country all
staff and guests MUST have an original copy of their birth certificate with a
raised seal and a state issued photo I.D. or a valid passport. Starting
December 31, 2006 only a valid passport is acceptable.
(Refunds will not be issued if the traveler is refused boarding due to lack of
proper identification.)
LATE ARRIVALS AND RETURNS: Exceptional Adventures makes every effort to be on time at pick up and return points.
GUESTS WHO ARE NOT PICKED UP UPON COMPLETION OF A TOUR CAUSE SERIOUS INCONVENIENCE FOR OTHER GUESTS AND STAFF WHO MUST REMAIN WITH THEM UNTIL SOMEONE IS CONTACTED AND ARRIVES TO PICK THEM UP.
GUESTS WHO ARE NOT PICKED UP WITHIN 30
MINUTES OF OUR SCHEDULED RETURN WILL BE BILLED A CHARGE OF $35.00 PER HOUR.
LOCAL GUESTS WHO MUST BE DRIVEN HOME WILL BE BILLED $50.00, PLUS THE HOURLY
CHARGE. LATE RETURNS AT BUTLER WILL BE CHARGED THE SAME FEES, PLUS ANY
ADDITIONAL COST ASSESSED BY THE BUS COMPANY.
NEW VOLUNTEERS WELCOME - FAMILY MEMBERS WELCOME: Exceptional Adventures is always recruiting new volunteers for the program. Persons working in community homes for individuals with disabilities, professionals, college students preparing for human service fields and family members are welcome to call for information about volunteering. Volunteers travel at no cost. Should a family member wish to accompany a guest, they are welcome to do so if space is available on the tour. Please call our office for price information on the tour that you select. The same deposit and cancellation restrictions apply to the family member. (Some tours are not open for first-time volunteers.)
AGENCY STAFF ACCOMPANYING GUESTS: Agencies are welcome to send staff with guests they register. These arrangements should be confirmed at the time of registration. Staff accompanying guests one-on-one have an increased cost. The cost is generally 2/3 of the guest’s cost in addition to the guest’s fee. Overnight tours may be higher due to hotel arrangements. Staff accompanying four of their individuals have no additional charge. Staff who wish to accompany one of their individuals and three of Exceptional Adventures' other guests, need to contact Exceptional Adventures and discuss these arrangements.
PHONE REGISTRATION AND WAIT LIST: Although phone registration is acceptable, it must be followed up by sending in written registration. Deposits or full payments should be mailed at the time of phone registration in order to confirm the registration. When a tour is full, the guest will be added to a 'wait list' in the event of cancellations. A full refund will be mailed to anyone who requests it, if they did not get on the tour. You may also transfer the registration fee to another tour, or maintain a credit for a future tour(s).